TRAUMA MANAGEMENT AND CRITICAL INCIDENTS
Under OH&S legislation, organisations are expected to manage psychological and emotional risks and hazards in the workplace and take all reasonable steps to look after the mental health of employees.
An obvious example of this is when the workplace has experienced a traumatic or critical incident. The purpose of the Trauma Management Service (TMS) is to help your organisation provide an effective response to those affected by a critical incident in the workplace and fulfil its duty of care towards employees.
Trauma Management Services
- Assist your organisation to be “crisis ready”
- Provide knowledge on how to respond appropriately during a workplace critical incident
- Provide practical steps to facilitate individual and organisational recovery.
- Physical assaults
- Suicide in the workplace
- Verbal and/or physical aggression (clients, customers, work colleagues)
- Needle stick injury
- Bomb threat
- Sabotage or arson
- Fire, natural disaster or other emergency
Our objective is to minimise the impact of the incident on staff and facilitate a timely return to work and resumption of normal operations.
The Drake WorkWise Trauma Management model has been developed in light of recent research and has clear, demonstrable benefits. Our reporting system ensures a complete record of interventions to ensure Duty of Care is discharged.
24 hour hotline: 1300 135 600
For further information contact a Client Relationship Manager
Head Office: Level 14, 77 King St
Sydney, NSW, 2000
Tel: (02) 9273 0563
Fax: (02) 9273 0570
Alternatively, send us and email
here and we will respond as soon as possible.